Apple’s Foldable iPhone Duo Faces Early Screen Durability Complaints Apple’s newly released iPhone Duo, the company’s first foldable smartphone, is facing early reports of screen defects just days after its global launch. Customers have reported that the device’s inner display can crack after only hours or days of use, often accompanied by a "crunching" sound when the phone is unfolded.

Reported Defects and User Experiences

Users experiencing the issue describe a large crack forming along the device's center crease, sometimes accompanied by white patches or display malfunctions on the right side of the screen. Several owners noted that the hinge felt unusually stiff or stuck before the damage occurred. Repair platform iFixit has suggested that the issue may stem from a failure in the hinge mechanism, which then exerts pressure on the display panel. While the problem appears to affect only a subset of units, it marks a challenging start for the $1,999 device, which represents a significant design shift for Apple. The company has officially acknowledged the situation, stating it is aware of an issue impacting the inner display on a "small number" of units.

Apple’s Response

Apple has advised customers experiencing these display issues to contact AppleCare for a replacement. While some users have reported seamless exchanges at retail stores, others have faced difficulties due to limited local inventory or the need to mail in their devices for repair. Apple engineers are currently investigating the affected units to determine the root cause. Industry analysts note that while the reports are concerning, it is common for first-generation foldable technology to face early hurdles. Experts suggest that Apple’s transparent response and commitment to replacements are critical steps in managing the situation and maintaining consumer trust.